Industrie The Francis Knit
or make 4 interest-free payments of $7.50 AUD fortnightly with More info
What is your returns policy?
Coco & Jax offers an easy, hassle free process for all change of mind orders.
If you are not completely happy with your order please return it to us for an exchange, credit note or refund. We will be able to assist you within the following guidelines;
1. Item is returned within 7 days of purchase
2. Item has not been worn, altered, washed or damaged.
3. Item is in original packaging with all swing tags still intact.
1. Please notify us of the item you would like to exchange, credit or refund.
2. Please return your item to the following address;
Coco & Jax
368 Banna Ave
Please choose carefully during sale time.
*no exchange/credit note/refunds on items discounted 50% or more.
How do I track my order?
Once your order has been shipped you will receive an email with your tracking number.
If you have any difficulties tracking your order please contact us via email or on (02) 69642300. We will be happy to track your order for you.
Shipping and Delivery?
$15.10 for delivery with Regular Post, with an expected delivery time of 3-10 working days. Signature on delivery included.
$22.95 for delivery with Express Post, with an expected delivery time of 1-5 working days depending on location. Signature on delivery included.
Shoe orders + larger items may incur an additional fee.
INTERNATIONAL SHIPPING COSTS:
$33.38 Economy for all International Orders.
$41.18 Standard Post
$54.17 Express Post
Some countries may incur an additional fee. You will be contacted after purchase if shipping to your country is of a higher value, where various shipping options will be presented to you.
Most orders within Australia will be received within 1-5 business days, and will require a signature on delivery.
Please allow up to 3-12 days for International orders.
All orders are sent via Australia Post within 24 hours of order placed.
Please email or call us if your order is of High Priority!
We will do our best to ensure you receive your order on time, in the fastest & most cost efficient way possible.